Saffron Indian Gourmet

The service is really too bad, at the beginning, I asked if I could light a candle, but the service staff did not care after saying that I could, I really suspected that some people were discriminating, because in addition to our table all lit candles, and the waiter came with water, we did not care about the water in the quilt, and the other tables were all filled up. This kind of other people can but we can't really make people angry, lightning!!! Not to mention that the food is bad, the two recommended dishes are the same flavor sauce, the dishes are cheap but few. Even the waiter asked if he needed extra food and did not give water

We had a booking at Saffron for 7pm and arrived on time, took about 15 minutes for our waiter to come around and start taking our drinks orders, by this stage we were also ready to start ordering food. After waiting an 1hour and 20minutes our drinks and table water finally arrived after going up to the bar seeing that our drinks were just sitting there. I asked if I was able to take them to the table myself and the waiters told me they would bring them over soon. Not long after the drinks arrived the entrees started to make it to the table (8:30pm). We ordered 3 different types of entrees all at the same time, they all came out at different times waiting approximately 10 minutes between each entree so no one could eat at the same time. More drinks were ordered in the interim, at the same time a table of about 20 loud men were seated beside us. Their food and drinks arrived well before ours even though we had been there at least an hour 45minutes before them. Although this wasn't Saffrons fault, the table was very rowdy and we couldn't hear anyone at our own table without yelling. Our next set of drinks finally arrived after we went up and ordered from the bar, the head on the beer was insane and we had to explain how to pour a beer (picture provided). After about 2 hours 10minutes at the restaurant our mains arrived (9:15pm). Lamb was dry and no one was overly satisfied with their curries and definitely ready to leave. When we went to pay they said they couldn't split the bill for us and we had to do it ourselves (not a big deal) they also asked how the food was and we told them we were really unhappy with the service and had well over an hour wait for food and drinks to arrive. The server laughed at us and didn't address the issue. We left at 10pm, after 3 hours, never to return again.

Took a little time for initial interaction. service was ok a little slow. Heartfelt and genuine and a little under the pump. However food was AMAZING and we have been coming here long enough to know I think this was the best Indian meal we have had for a loooong time. Front of house checked in and had a pleasant experience. Couldn’t do enough, ice bucket and all. Well done still the best Indian on the Gold Coast. I would definitely recommend for anybody who loves Indian cuisine.